A Natural Language
Just a brief passage pinched from Lee Fullwood with good references evidencing BSL (or ASL) as the natural language of Deaf people. English does NOT have a visual grammar; it can describe visual things, which is completely different.

If signing is the chosen mode of communication, the large proportion of families will first have to learn it. Needless to say, the deaf child will often be exposed to a less than perfect delivery. Nevertheless, children exposed to manually encoded English (SE or SSE) have been shown to be able to refashion this system and move it in the direction of BSL, innovating signing forms similar to those characteristic of BSL (Brennan, 1987). Gee and Goodhart have also shown that American children, confronted with a poor signed input (often impoverished forms of manually encoded English), will generally innovate their own signed forms similar to those characteristic of American Sign Language (ASL) (in Sacks, 1989). Some researchers have also found that children can construct grammatically perfect ASL, even when they are exposed to imperfect variations of that language (Newport and Supalla, 1988 in Sacks, 1989; Singleton and Newport, 1993, in Pinker, 1994).



Brennan, M. (1987) British Sign Language: The Language of the Deaf Community, in Booth, T. and Swann, W. (Eds.) Including Pupils with Disabilities, Milton Keynes, Open University Press.

Pinker, S. (1994) The Language Instinct: How the Mind Creates Language. New York, HarperCollins

Sacks, O. (1989) Seeing Voices. London, Pan Books.
Jim Cromwell Comment
Oral / BSL ... Medical / Cultural II
The idea of a continuum (as indicate in the title of this post) is interesting and no doubt reflects the tensions in the minds of ToDs. In my opinion, the idea of a continuum with those end-points is itself unhelpful. It implies that you cannot have one end without the other. So for example it appears that a medical model leads to social integration whereas a cultural model does not. Not true! It implies speaking and listening skills whereas BSL does not. Again, not true!

However, if ToDs think this way, then of course they will be suspicious of BSL and of cultural affirmation.

Deafness is a disability. The impairment of, say, no cochlear hairs, leads to the disability of being unable to hear conversational speech frequencies, which leads to the handicap of difficulty phoning the Broadband tech support. For example. These are loaded terms, but this strict definition of each of them is helpful. Deafness is also a cultural and personal identity for many people. We are social animals and all have a drive to identify with one group or another. Particularly with a group that resonates with us and in which we do not feel relatively deficient. Deaf Culture and the Deaf Community comprises very real things such as visual gags, a particular valuing of information, increased acceptance of difference, and many things very analogous with life on small islands like the Scillies and Channel islands (which is interesting.)

So they are both there and they are not really opposing things because they are different things entirely. Apples and pears. What is unhelpful is not the medical model, but medics denying, hiding, or being ignorant of deafness as a culture and as a linguistic minority. What is unhelpful is not BSL or Cultural inclination, but pro-Deaf Culture people (be they deaf or otherwise) rejecting or being ignorant of the medical side.

My remarks previously about opening the floodgates to oralism reflects really the assumptions that ToDs (perhaps) hold that these are opposing ends of a continuum. Bringing Cueing into literacy and speech therapy for example, is evidence-based, admirable and good. Believing falsely however that therefore BSL is not evidence-based, is not admirable, and is harmful creates the gradient down which the Oral flood sweeps. Just as over-valuing the oral (non-signing) status of a particular college student minimises and neglects the real needs of the signing majority. Horrendous!

Most of our students struggle with literacy, not because of the presence of BSL, but because of its absence. Because they are all very late to decent models of BSL use – mostly coming from naive hearing families. Providing a strong BSL environment from the early years, undiluted by SSE and cueing except in those lessons where they are demonstrably helpful as in ‘phonics’, gives deaf students an immediately accessible linguistically complex and valid first language (BSL), upon which they can build, with the help of Cueing for example, to develop a good working second language of English. Denying them BSL, or diluting it with SSE (which in fact makes it harder to understand because the BSL grammar lends itself to being understood visually whereas signed pidgin English does not) makes the learning of English extraordinarily hard, unrewarding, and depressing.

We need to focus on both, but the detrimental continuum idea means we need to continue to educate ToDs so that the importance of BSL and of formation of positive Deaf identities and not negative (deficient) Hearing ones, does not vanish under the flood of our natural need to fix / cure.

Jim CromwellComment
Oral / BSL ... Medical / Cultural
Bits of an email I wrote today.

The historical antipathy towards CIs has matured to an antipathy towards the medical (and by extension anti-cultural-by-omission) attitude towards deafness that the professionals around the CI bring. BCH implant team found that despite telling parents at first interview that signing is vital, and that the child will be deaf post implant still, all parents, when asked next time what they’d been told, said “we were told not to sign”. The hospital context, their own fantasies for their child, and false hopes for the deafness cure, completely overwrote their recall of what they were actually told.

The improving philosophy of deaf education has moved slowly as you know from a post-1880 strict oralism to a bilingual-bicultural approach. However, the weight of the oral approach continues to run through the veins of educators. The oral/English parts completely swamp and marginalise the BSL/Deaf parts. This is because we hearing people, in the backs of our minds, cannot let go of the disability model. ALSO, and this is vital, our brains are wired in English and so we feel as if we are making sense visually when we are waving our hands and thinking in English – ie trying to use “SSE”. We should video ourselves when using “SSE” and play it back without sound to see exactly how much sense we are making. We would be appalled. “SSE” is in quotes here because it is not a thing. It is, strictly speaking, occasional signs with pidgin English lip-patterns. BSL level 1’s, 2’s and 3’s (3’s to some extent) falsely, maintain that there are word-for-sign equivalences, though it is the fault of the BSL curriculum. There are not. However, believing this, and signing “SSE” reinforces the false belief in our minds that BSL is a lesser language – a poor-man’s replacement for English for disabled people. Of course it is not.

The way in which oral approaches, Hearing Culture, and English rush in at the expense of Deaf Culture and BSL was horribly but clearly illustrated in a PHSE class I observed in College a couple of years ago. The entire class except G___ comprised deaf BSL users. The lesson began in good full-BSL (it was B___). But then she stopped and, speaking in good clear English, and signing occasional half-equivalent signs, said, “Oh, I’m sorry G___ . Everybody, I’m going to have to speak and sign at the same time because G___ does not sign.” Oh dear. The entire class slumped as their clearly-accessible communication changed to barely comprehensible SSE because one person there did not understand the first language of the institution. To add insult to injury, there were three CSWs at the back, any one of whom could have sat with G___ and provided a quiet voice-over.

The Deaf Community, and I, understand the value of cochlear implants, digital hearing aids, cued English, and so on. However, there is a valid fear and antipathy towards the overwhelming Hearing culture / disability-focussed / English-based that comes barrelling along with it.

You said that you were surprised how teachers of deaf people did not fall into the expected “Medical/Oral” or “Cultural/BSL” camps. I think this reflects an increasing but insufficient awareness of the issues, and the varying extent to which the medical/oral influence sweeps in at the expense of the, literally, minority (Deaf) values.

This is why I am a fervent advocate for affirmative action in this regard. Deaf students have access to spoken and written English ALL THE TIME, from family, members of the public, TV and so on. While we do have an entirely appropriate duty to develop their literacy, speech and listening skills, it is vitally important not to let that diminish the rest of their education by attempting to educate them in pidgin, and crucially not to let our inherent determination to cure - to turn the students into deficient hearing people rather than confident and sophisticated deaf people – undermine their respect for us as members of staff. As soon as we use speech with them, or use speech in front of them with each other, we are not respecting them as deaf people, and we cannot expect them to respect us back.

We need to use our Deaf awareness and our BSL to fight our own biases and to hold back the tsunami of oralism that naturally pervades.
Jim CromwellComment
I-Sign and David Cameron
From PMQs today.

Q11. [65531] Malcolm Bruce (Gordon) (LD): Following a question from me to the Prime Minister’s predecessor three and a half years ago, the right hon. Member for Kirkcaldy and Cowdenbeath (Mr Brown) set up pilot schemes to provide sign language support for deaf parents and their children in Devon and Merseyside. Those have now been completed, and they were a huge success. Will the Prime Minister meet a delegation of deaf parents, their children and their representatives to discuss how that sign language support can be extended to all children and their parents across the UK?

The Prime Minister: My right hon. Friend makes a very good point. We do a lot to support different languages throughout the UK. Signing is an incredibly valuable language for many people in our country. Those pilot schemes were successful. I looked at what the previous Prime Minister said to him when he asked that question, and I will certainly arrange a meeting for him with the Department for Education to see how we can take this forward.
Jim CromwellComment
How Long Have You Been Signing?
People ask me quite a lot, "How long have you been signing?" Usually this is flattering... Only today did I realise the best answer to it:

It's not how long you've been signing that makes you good, but how much you sign.
Jim CromwellComment
Regarding Deaf Executive Staff
This is a copy of an email from Jonathan Isaac to the Chair of BSMHD regarding deaf people in positions of authority. It sums up everything very well indeed.


Sally

I’m sure that you and the Board will have given this plenty of thought before you created the person spec for the job. For what they are worth, my thoughts are:

In order of importance

1. Deaf knowledge
2. Organisational skills
3. Sign Language fluency
4. Mental Health knowledge

The Deaf knowledge is by far the most important one. There are plenty of people around with organisational skills and plenty with mental health knowledge. There are a fair few with both. And one or the other (or both) can be picked up reasonably quickly because the organisational skills and mental health knowledge needed for BSMHD are the same as in any mental health organisation – its mainstream stuff. It’s the Deaf aspect that makes BSMHD so different. Hearing people coming in to CEO positions in the Deaf sector do not have a good record. Some go on to do great things in the sector but many of them just don’t get it and either move on quickly or stick around doing damage (I can give you examples of all three). It would also be very dangerous to assume that it will be OK for the Board to contribute the Deaf knowledge, that kind of arrangement undermines the CEO and is usually a recipe for disaster.

I am restricting myself to talking about CEO roles but I’m sure you can see parallels with any job in the mental health and deafness sector. It will be so much more successful to bring a Deaf person up to speed in organisational skills and mental health knowledge than it will be to hope that someone new to Deaf will ‘get it’. BSMHD should also be promoting the training of Deaf people to do the job rather than thinking that the other way round is easier. It may be in the short term, but we will never move on and get to where we want to be if we don’t make that effort at the beginning to invest in the existing Deaf resources.

I have put Sign Language fluency below Organisational Skills because it is an inconvenience not to have it but sufficient communication skills can be learnt over time. However, it will make their job a damn sight easier if they do have sign language fluency from the start.

It certainly isn’t a case of just sticking any old deaf person in the job and assuming they will be the right person ‘because they are deaf’. There are deaf people that see themselves as being disabled and will never understand the cultural and linguistic aspects of being Deaf. And there are culturally Deaf people who cannot see beyond their own personal experiences (as there are in any walk of life). You are looking for a special type of Deaf person but they do exist and it will be worth taking the time to get it right rather than looking for a quick fix.

When I first came in to the Deaf sector in the mid 90s it was around the time of the Gallaudet protests, Jeff McWinney had become the first Deaf CEO of the BDA and there was the RNID/Doug Alker battle. Hearing people leading Deaf organisations was a big issue, and those hearing leaders would justify their positions by saying that their organisation wasn’t quite ready for a Deaf leader yet but that they were training up their Deaf staff and were confident that their successor would be Deaf. We won’t be needed soon, we used to say (and I was one of them). But we have failed, and we should be ashamed. Looking back over those 15 years far too many of the hearing leaders are still in post or have been replaced by more hearing leaders (often by people with no interest in the cultural stuff at all). In so many aspects real change has happened, there are so many more professionals who happen to be Deaf, but CEOs of organisations in the Deaf sector is the last nut to crack. There are no more now than there were then.

And what has become of all those Deaf staff we promised to train up to be the next generation of leaders and we appointed to be our ‘deputy’ Chief Executives? Well, we chose many of them because they were what we called ‘oral Deaf’. They were ‘easier’ for us to work with. But most of them were not culturally Deaf, did not have the passion for it and could easily work outside the sector and so they left. For those that were culturally Deaf the frustration of constantly being told they weren’t quite ready by the hearing cuckoos reluctant to leave the nest became too great and they took their skills elsewhere.

There are many parts of BSMHD’s activities where the Deaf stuff can be picked up by someone with the right attitude. The need for interpreters at events etc are all quite straight forward and in those things it is possible for the Board and others to guide and support.

Where it is crucial to get it right and where the Deaf sector gets it so wrong is in the public representation and influencing of policy arena. Deaf equality issues can only be addressed successfully if they are promoted by a culturally Deaf person. It being a Deaf person meeting the Minister means that 90% of the message is achieved before you start. Don’t fall into the trap of sending along the ‘token Deaf rep’, the ones who for the last 20 years have made a profession out of being Deaf (The ‘user rep’). It needs to be a Deaf person in a position of authority who can talk to them at their level. One who can say on the spot “Yes, my organisation can do that”. One who can talk in terms of ‘what we want’ not ‘what they want’ when talking about the Deaf Community. It’s all far too cosy at the moment. Hearing ‘experts’ on Deaf equality (usually middle aged, middle class, white, male) (and that includes me) fit in very well when meeting the (usually middle aged, middle class, white, male) Government officials. It’s difficult to tell which is which. And the temptation to accept the invitation to contribute to the ‘disability agenda’ is too often too great to resist. Much better to meet the Minister for Disabled People than to meet no Minister at all. But that is so damaging to the cause. We will only see real progress in achieving Deaf equality when Deaf is truly recognised to be a cultural, linguistic issue and not a disability issue. In the disability context all Deaf people are thought of as ‘users’. If we suggest that they should consult Deaf people they say “Of course, we are very good at consulting with users”. And we say “No, you must talk to Deaf people about this because the solutions lie within the Deaf community” and it is seen in the context of a self-help group.

Still, I’ll keep it brief. There you are. That’s what I think.

Jonathan
Jim CromwellComment
Comunication Policy for the Deaf Workplace
  • BSL must be used at all times.
  • Speech may not be used except off-site. Exceptions to this are only a) specific parts of specific jobs, such as answering the telephone or Speech Therapy, and b) non-signers who need to use interpreters.
  • Interpreters are only to be used to enable non-signers to communicate with signers.
  • Private conversations must be conducted in BSL out of sight of other people. Use of speech in order to conceal communication from Deaf people is unethical, ineffective, and rude.
  • Face-to-face meetings should be used in preference to webcam. Webcam in preference to email. Email in preference to text message. Text message in preference to speech.
  • All rooms should have flashing light doorbells and flashing fire alarms.

This post will be adapted as my ire develops.

Jim CromwellComment
Mainstreaming

One of the important keys to developing into a well-adjusted adult is identity formation during adolescence, and for deaf people (particularly those born to hearing parents) that involves progressing through the following stages: 1) Culturally Hearing, 2) Culturally Marginal, 3) Immersion in the Deaf World, and 4) Biculturalism. Adolescence is a trial at the best of times, as young people have to negotiate the complex soap opera of adolescent social lives and networks. Communication difficulties can be an enormous barrier to this development and even subtle communication difficulties can make this development extremely difficult.

Vitally, there is a world of difference between integration and belonging. This has been extensively examined in learning disability literature as “inclusion”, “integration”, “mainstreaming” and so on are pertinent to these groups as well. Students require a secondary education where they feel they belong, not where they are merely included and presumed to be “equal”.

Deaf education is a completely different environment from mainstreaming. I have observed deaf pupils in mainstream schools with TA/CSW support and am yet to see this effectively enable the student to take part in classes. The presence of support staff is always seen by the teacher/tutor as a solution to any problems there may be, and so they direct their attention solely to the hearing students, leaving the support staff to mop up any difficulties. This ghettoises the part of the room with the small huddle of deaf people and support staff. It also means the tutors believe they can progress at the usual pace and the deaf students are always consequently behind the rest of the class. In addition, complicated GCSE or A-level material is delivered to the student by support staff members who are not themselves qualified in those subjects. Students therefore are obliged to deal with not only their own ignorance of the subjects, but also that of their support staff.

The presence of support staff in a classroom can be as, if not more, disabling than the root hearing impairment. Hearing students are far less minded to attempt to socialise with deaf students who appear to require adult assistance to function. Even with that support removed during break times, secondary student relationships are built and adapted continually, not just in break times, and it would be impossible for a deaf student to even remotely catch up with or begin to be a part of those relationships outside of class time.

The available peer group for mainstreamed deaf students therefore is restricted to those other students supported by the unit, which has far fewer numbers, and far fewer possibilities for age- or gender-peer relationships. The likely trajectory for identity formation within this context is towards identifying oneself as peripheral/remedial hearing, rather than as avalued and competent deaf person.

In the UK and elsewhere there is very definitely a hearing culture and community, although for hearing people this is a hard idea to grasp; and similarly a strong Deaf culture and community. I worked for a long time offering therapy in BSL to deaf people with depression and anxiety, among other mental health difficulties, and they uniformly described the “hearing world” and “deaf world” as being worlds apart, and feeling as if they did not belong to either. As therapy progressed over the months and mental health problems resolved, so the sense of belonging to both worlds/communities increased, and indeed in BSL-space the two worlds were located closer and closer together. There is not an identifiable community or culture of hearing-impaired or deafened people and, being such a varied population anyway in terms of communication modality / assisted and unassisted audiometry and so on, where such a person feels they belong is very much up in the air. A positive self identity as any sort of person requires a sense of belonging, and a sense of self-worth, so a student needs to be placed within a group of people with whom they feel they belong and where the need for artificial assistance, be it via staff support or equipment, is as low as possible as those assistive interventions can also be socially disempowering or act as additional obstacles (as alluded to above re mainstream secondary education.)

I cannot stress enough the important distinction between belonging and inclusion.

Jim CromwellComment
Autistic Spectrum Disorder
People keep asking me about autism and deafness. I don't consider this to be an area of expertise for me, but here are the few common responses I give:

Many children are deaf from an interesting biological cause, and that cause can give rise to a whole panoply of interesting psychological sequelae like dyspraxia, semantic pragmatic language disorder, learning disability, low emotional literacy, hyperactivity, attentional problems, etc, all of which mean making a pure diagnosis of autism rather interesting. For these kids the correct “diagnosis” is “a whole bunch of unhelpful neurological problems” and the question then is “do any of this individual’s array of difficulties overlap with the list of symptoms of ASD in such a way that ASD treatment approaches would be helpful?”

There’s more to it than this of course. As well as these aetiological considerations, there are considerations of the consequences of the deafness, such as, do the child’s parents share a language with that child? As a result of the deafness and, probably, hearing parents, is attachment compromised during important early years? Is the child literally deaf to the incidentally learned social mores that define social competence? These cloud the symptom picture even further.
Jim CromwellComment
Thoughts on Intellectual Assessment
I was asked for my thoughts on intellectual assessment. Here they are:

Primarily, intellectual assessment is not as uninvasive as people imagine. I think there is an assumption that if it doesn't literally get under your skin then it can't be bad. However, physical trauma is self-healing whereas a psychological impact is not. It is not just the case that a below average result would be hard to cope with either; people find it hard to discover that they are "average" as well - and those discovering their IQs are in the 'superior' range can begin questioning their own perceived social standing, successes or failures in the light of this apparent observation of one's ability, leading to doubt and depression. So the first thought is that intellectual testing is not just something that can be done without thought for how the person would cope. Whatever the result might be.

Secondly, 95% of referrals to me are wholly inappropriate, and I imagine that is representative of intellectual function referrals to other psychologists in other services as well. These ill-informed referrals fall into three categories:

1) Those wishing to estimate someone's function in a particular area from an estimate of global intellectual function (ie IQ.) For example, "we think X is unable to manage her money and an IQ value would help us decide that" - No it wouldn't. Test her financial acumen. "We want to know if Y is able to validly consent to sexual relationships and an IQ value would help us decide that" - No it wouldn't. Conduct an assessment of sexual knowledge, assertiveness, and social skills. IQ rarely if ever correlates with these or similar specific concerns, and even if they did at a sample level, that is not to say that it is a valid estimate of THIS person's ability in THIS area. The correct assessment tests the domain in question and does not attempt to extrapolate from IQ data (this is even before we bring into play the question of the validity of hearing tests with deaf people. See elsewhere on this blog for more on that.)

2) Those wishing to diagnose learning disability. To be fair, this is partly fine as IQ forms part of the LD diagnostic criteria. However, it must always be considered alongside a comprehensive assessment of daily living skills. If the living skills are unremarkable, then the IQ is purely academic. Unfortunately people always want IQ first, possibly because it appears to be less time consuming but also because they intend dodging the skills assessment and extrapolating purely from IQ. This is invalid. The question of learning disability is nearly always about how the person manages day-to-day so daily living skills assessments are the bedrock of the assessment. There is one domain in which learning disability is not about function, and that is number three:

3) Learning Disability Teams wishing to know if this or that person meets criteria for their service. For me this is the most inexcusable IQ request there is. Firstly, if a service provider wishes to establish acceptance criteria, then that service is responsible to assessing to see if their customers meet that criteria - nobody else is. Secondly, IQ cutoffs are meaningless and arbitrary as cutoffs for service provision. Nobody, not one person, needs a learning disability team to foster and enhance their intellectual function. What they do often require is support and development of their daily living - so acceptance criteria should reflect that need. I have lost count of the number of times I have been asked to do these assessments. One lady had sensory integration difficulties, physical difficulties, and an IQ of about 120. She clearly needed local LD services to help with housing, support, and DLS - but her IQ forbade it. My position on these things is to firstly say "No." Then sometimes I give in and test anyway because it is worse to leave the person in limbo than to move things forward in an albeit invalid way. When I feel brave enough I sometimes insist the local team do the assessment, knowing that they will invalidly underestimate this deaf person's IQ and so appear to meet their equally invalid criteria. I am happy with the ethics of this, but wary of it because, well, it just feels wrong.

There's probably more than that.
Jim CromwellComment
Do Profoundly Prelingually Deaf Psychotic Patients Really Hear Voices?
Robin Paijmans, Clinical Psychologist, Denmark House, Birmingham
Jim Cromwell, Clinical Psychologist, National Deaf Services, London
Sally Austen, Consultant Clinical Psychologist, Denmark House, Birmingham


Abstract

The psychiatric literature has described profoundly prelingually deaf people with psychosis reporting hearing voices. We propose that such reports reflect the beliefs of professionals in mental health and deafness and not a hallucinatory experience of psychotic deaf people.

We demonstrate that it is functionally meaningless to assert that a prelingually profoundly deaf psychotic patient “hears voices”, and provide a theoretical structure from which to more appropriately consider the internal experiences of deaf psychotics, and to encourage the clinically relevant articulation of them. We also suggest that the “true” phenomenological experience is of secondary clinical interest to the meaning imposed upon it by the client and the distress caused by it.



Introduction.

The psychiatric literature has frequently made mention of the counter-intuitive finding that profoundly prelingually deaf people with psychosis report hearing voices. For instance Critchley et al. (1981) studied twelve apparently prelingually profoundly deaf psychotic patients and reported that ten patients reported visual hallucinations, and that ten patients also described experiences “analogous to auditory hallucinations” although the authors concluded that “voices may not have been heard”. Schonauer et al. (1998) interviewed 67 prelingually deaf schizophrenic patients, in sign language, about their hallucinatory experiences over the entire course of their illness and also reviewed clinical records of their previous admissions. Deaf psychotic patients reported much more visual and tactile hallucinations compared to hearing psychotic patients. Although some deaf patients reported visual hallucinations of sign language messages, the hallucinatory reception of meaningful information appeared associated with the 'auditory' modality. The authors considered that deaf patients might be imagining in their own way what “hearing” might be, even though they had never experienced it. Du Feu and McKenna (1999) translated the structured Present State Examination psychiatric interview into sign language and interviewed 17 schizophrenic and schizoaffective patients, with onset of profound deafness prior to the age of 2 years (as far as could be ascertained), and attempted to evaluate whether these patients might in reality be describing other symptoms. Ten patients gave accounts of verbal auditory hallucinations with description of content and spatial localisation (although not voice quality). These did not appear to be attributable to other psychotic experiences and showed typical characteristics of schizophrenic hallucinations. The symptom was present in six patients who had been deaf from birth or early infancy. Interestingly when asked how they could hear voices if they were deaf, patients typically were unable to give an explanation, or would (incorrectly) claim that they had acquired hearing. One patient believed that his hearing had been restored by God. The authors concluded that auditory hallucinations may be a common phenomenon in profoundly prelingually deaf psychotic patients.

Although some phenomenological analysis has been attempted of these experiences, so far no clear explanation has been offered to account for them. How can profoundly prelingually deaf people, who have never heard a voice, know when they experience the hallucination of one?


Issues of methodology.

Degree of deafness:

As the above authors have noted, research into this topic is fraught with methodological problems. The first difficulty is to obtain a sample of research participants who are truly profoundly prelingually deaf. Deafness is not a uniform phenomenon but exists to varying degrees, ranging from profound prelingual deafness, in which the person has had no experience of hearing sound at all, to restricted hearing only in those frequencies required for verbal communication, to central auditory processing deficits in which a person has the full frequency range of hearing but cannot meaningfully process these sounds. Without thorough audiological testing it is not always clear what the actual residual hearing capability of a deaf psychotic patient is. Therefore whether this patient does have some experience of hearing to form the basis for experiencing or making sense of auditory hallucinations, remains unclear.


Onset of deafness:

Similarly even with early onset profound deafness it is often difficult to establish at which point exactly a person became deaf. Traditionally, a baby is seven to eight months old before the health visitor carries out a ‘distraction test’: the baby sits on her parent’s lap and is encouraged to play with a toy, while the health visitor makes sounds out of sight to both the left and right of the child to see whether they will notice and turn to localise the sound. This distraction method fails to detect three quarters of the children born deaf each year in the UK, which means that many children with hearing problems are not identified until they start school. However conversely, unless a clear congenital cause can be identified in hindsight, it is impossible to say for certain whether a child was profoundly deaf before it started school or whether progressive hearing loss only reached that stage just prior to the time of diagnosis. With modern advances in technology, more recently babies can be given the minute-long Oto-Acoustic Emission test, within two days of birth. The test involves sending sound into the baby’s ear and measuring the level of sound returned, enabling hearing function to be calculated. A similar test is the Auditory Brainstem Response test, which registers neurological responses to auditory stimulation. Furthermore reliable genetic screening of congenital deafness through a simple blood test is now becoming available (Preciado et al. 2004). Nowadays, therefore, the onset of deafness can be much more reliably determined. However with older generations, time of diagnosis may have been as late as four to five years of age, at which point their previous hearing experience may remain shrouded in mystery.

This is critical because the first four to five years of a child’s life appear to be the most vital in terms of acquiring spoken language. At the age of six to eight months the infant is already acquiring the first fundamentals of its native language, its brain dynamically “tuning” the cochlear to be sensitive to the phonemes and frequencies relevant to that language (in illustration the Chinese and Japanese language does not discriminate between “L” and “R” sounds, and typically native Chinese and Japanese speakers cannot distinguish between these sounds either). As such the decoding of speech is an active central auditory process based on prior exposure and learning of what are meaningful sounds during the early life stages critical to language development (e.g. Kuhl et al. 1992). This means that a person’s hearing experience in the first four to five years of their life makes a considerable impact on their ability to decode speech. The existence of these critical early language development stages may explain why, for instance, profoundly prelingually deaf children receiving a cochlear implant after age 7 show little central auditory development even years following implantation (Sharma et al., 2002). It also suggests that someone who has been profoundly deaf from birth should not be able to decode (or perhaps even recognise as such) speech “heard” in auditory hallucinations. However, as stated before, in cases where profound deafness was diagnosed quite late it is very difficult to establish whether a person is indeed profoundly “prelingually” deaf and has no hearing experience whatsoever.


Issues of communication:

Communicating with mentally distressed patients.

Bridging the communication gap between hearing researchers and deaf psychotic participants is not merely a straightforward matter of translating spoken language into sign language and vice-versa. In asking people about their experiences, the implicit general assumptions are that they understood the question correctly, are able to reflect on their internal states and recall their recent experiences accurately, and are able to express them in an understandable way. However this is rarely the case with someone who is experiencing a mental health crisis. Problems in communication, reasoning and suggestibility are a major issue with people who are distressed, confused, cognitively impaired or, as with psychosis, combinations of the above. So when a person suffering from psychosis is asked “Do you hear voices?” (a question only meaningfully understood in the context of Mental Health culture anyway), and they say “yes”, it cannot be taken for granted that they understood and considered the question in the correct context, and upon introspecting, recollecting and carefully weighing up their experiences, decided that, in all likelihood yes, they probably do.


Interpreting across modalities

Communication and suggestibility take on a deeper dimension where Deaf patients are concerned. How to translate “do you hear voices” or “do you have auditory hallucinations” into Sign Language correctly? As Vernon and Miller (2001) point out, when interpreting occurs not just between two languages, but between languages with different modalities - spoken and signed - the relationship between source and target texts can be even more complex. Sign language interpreters in mental health settings face extreme linguistic and cultural difficulties in interpreting the everyday language used in these settings. This is particularly true when deaf clients have limited English proficiency, which often requires interpreters to use expansion techniques in order to render messages successfully.

Written discussions about interpreting issues, or any issue of an exchange of concepts between users of different languages are notoriously difficult to present, being inevitably presented in at most one of those languages. Vernon and Miller admirably attempt to illustrate the difficulties, but they also demonstrate the real issue of presenting issues of sign language or sign language users’ conceptual lives in a different language (i.e. any written language). When they talk about “a sign or combination of signs, such as NERVOUS, SCARED, CRABBY, IRRITATED, or UPSET” they give the impression that, for example, the English word “NERVOUS” equates to a specific ASL sign. It does not. Just as “S’il vous plait” translates literally as “If it pleases you”, but is more accurately translated as simply “Please”, so signs and words only loosely correspond. As a result those two languages will not correspond in a comfortable word-for-word or word-for-sign relationship. Naïve second-language learners nevertheless assume such a relationship in order to assist learning, although fluency can only naturally arise as the conceptual world of that learner adjusts to accommodate the new language. Importantly sign language interpreters, as Vernon and Miller suggest, also retreat to this safer, though risky, strategy when assisting the clinical interview of psychotic deaf patients.


Thus:

when A puts into words what is intended.
an interpreter then puts into sign what was said and
B extracts meaning and supposed intention from the presented translated statement

and B then

considers a response, puts it into sign, and
that response is translated into words/speech and
A comes to some understanding of what was presented,

there are six points of potential misrepresentation and misunderstanding between A’s original intention and what he understands to be the response.


Interpreting and suggestibility

Some mentally healthy deaf people of normal ability may have difficulties with formal questions such as “how” and “why” even in BSL. Thacker (1991) suggests this may be because they are used to being told rather than asked. Also questions may have to be phrased in multiple-choice form, taking care not to lead or limit the subject too far and by presenting concrete examples. Recent research in a forensic setting (O’Rourke, 2004) suggests that in conversation with non-signing hearing people, the use of BSL interpreters could make deaf sign users more prone to suggestibility. In this respect we have observed that a sign often interpreted as “voice”, involving a mouth-like hand shape located near the ear, often appears after contact with Mental Health services, whereas before then signs used to describe hallucinatory experiences differ considerably.


Concepts of “hearing”:

When profoundly prelingually deaf people with psychosis report hearing voices, it is unlikely that they are referring to the same experience that hearing people with psychosis have, simply because they do not have the same framework for “hearing” as hearing people. Indeed in examining deaf psychotic patients’ reports of auditory hallucinations, Critchley et al. 1981 found that “exact subjective experiences were difficult to determine”. Some Deaf people with psychosis describe “voices” more as “ideas coming into one’s head” or as “the feeling of air brushing past the ears, like when someone speaks” while Thacker and Kinlocke (1997) as well as Fraunhofer and Kitson (reported in Kitson & Thacker, 2000) found that deaf people could describe their experience of auditory hallucinations in great detail, but whether this was akin to “hearing” in the conventional sense was impossible to say. One patient, who reported definitely hearing a voice through the ears, could identify that a person was “talking”, but not that person’s gender. The authors suggest that this may indicate that the experience is not a true auditory experience, in that properties like voice pitch and sound could not be described. However their conclusion may be too broad; what it appears to indicate is that deaf people cannot meaningfully or reliably describe their experience of “hearing voices” to hearing people.

However, it would be a mistake to think that Deaf people have no framework for “hearing” at all. As mentioned above, many deaf people may have some residual hearing, even if not sufficient for oral communication, and not every deaf person has been deaf from birth. Profoundly deaf people can still perceive the vibrations of sound. In this regard Thacker (1994) reported on a patient who described how her sister was “talking” (sign) to her in her abdomen, which was where in reality she sensed the vibration of loud sounds.

Moreover, even profoundly prelingually deaf people naturally have their own ideas and imagination of what “hearing” is like, just like hearing people have their own imaginary (simplistic) construct of what it is like to be deaf. Research has shown that profoundly prelingually deaf children develop phonological representations of words while learning to read, through the experience of lip reading, kinaesthetic feedback from one’s own throat during speech, cued speech and finger spelling. Each may provide information about the sound structure of words (Sterne & Goswami, 2000; Hanson et al., 1991) although phonological representations formed in this way are bound to be different from the hearing experience.

It seems then that, deaf or hearing, the human brain is predisposed to try and conceptualise “sound” in some way. This was alluded to by David Wright (1969) in his autobiography “Deafness”, when he described how he would find himself experiencing “sound-images projected by his mind onto his visually perceived environment as a function of visual cues”. Observing lip-reading or the wind moving leaves on a tree prompted the imagining of accompanying sound, which he referred to as “phantasmal voices” or “eye-music”. However, as Sachs (1989) points out, Wright was not deaf at birth and therefore had the experience of sound and speech as a basis for such mental associations, whereas a profoundly prelingually deaf person of course would not. Freimuth (2002) however points out that profoundly prelingually deaf people generally do not mention or complain about total silence in the same way that people blind from birth do not mention or complain about living in total darkness.

“I cannot speak for all deaf people, but I do not live in a silent world. All movement registers as sound in my mind, that is how I lip-read. The movement of the lips makes a sound, which I "hear". Seeing the trees moving in the wind or the waves lapping the shore make sounds to me.

Fluorescent lights that are on the blink are very irritating to me and also several other deaf people I know, because it is like being in a noisy room. I also find someone tapping a table or constantly moving their hands irritating for the same reason.”

(--posted on a Deaf forum)


Profoundly prelingually deaf people sometimes report dreams in which they communicate with other people through speech. However transfer of information is described as an almost “telepathic” process of “knowing” what was said, rather than having “heard” it (although what is meant by “not hearing” is as unknowable as what is meant by “hearing”). This has a striking similarity with findings mentioned above, that psychotic deaf patients who reported hearing voices could not describe the voice quality, i.e. pitch, tone, accent, volume or even necessarily the exact words being spoken, even though they “knew” what the voices said. Kitson & Fry (1990) suggest that the reports of Deaf mentally ill people hearing voices may not be so surprising, when one considers that deaf people do possess the concept of oral communication. Although they have not been exposed to the sound of voices, they do experience accompanying quality (i.e. behaviour, gesture, facial expression and posture), function, meaning and effect of this vocal communication either in terms of responses in others or in themselves. Moreover, 9 out of 10 deaf people are born to hearing parents, many of which do not learn to sign, and in the wider community only 1 person in 1000 communicates in Sign. As such the most frequent socially meaningful (although perhaps not directly content-meaningful) communications are in an oral/auditory modality, albeit inadequate and incomplete.


The delusion of hearing voices.

Psychosis is a heterogenous phenomenon: patients present with various affective symptoms and modalities of hallucination, paranoid or non-paranoid delusions, negative or positive symptom complexes, thought disorder, cognitive disturbance and agitation or apathy. So when someone is psychotic and, with a confused and distressed mind, and muddled-up frameworks, tries to make sense of their confusing experiences, could they conclude they are “hearing”?. In the aforementioned research by Du Feu and McKenna, some psychotic patients were reported to have developed the delusion that they had acquired hearing. This raises the interesting question as to where hallucination ends and delusion begins.

Whereas hallucinations reflect a direct experience of the aberrant salience of internal representations, delusions are a cognitive effort by the patient to make sense of these aberrantly salient experiences

Chadwick, Birchwood and Trower’s (1996) ABC analysis of auditory voice hallucinations comprise:

A – Activating Event (a voice experience)
B – Belief regarding that experience, and
C – Consequent behaviours or affect

The model supposes that beliefs about the voice are secondary delusions, and for a cognitive approach to therapy for such experiences this is an appropriate model. However, for prelingually profoundly deaf psychotic patients reporting voices, it ought also to be considered that the delusional component may rather be as follows:

A – Complex, inexplicable experience involving apparent reception of meaningful information
B – Belief that that experience may be the hearing of a voice
C – Consequent behaviours and affect (including reporting the hearing of voices when asked)

As suggested above, even though they may never have experienced it, deaf psychotic patients may be able to imagine what “hearing” is like. A parallel can be drawn with hearing psychotic patients who report sensory “perceptions” which have no physical antecedents either, such as feeling that electric rays are penetrating the body, or that satellites are transmitting radio waves into to their brain, or that they are possessed by an alien or spirit. This model provides a more useful framework for the experiences of many psychotic deaf people than one that simply asserts that they “hear voices. It provides a potential strategy for therapy, which, incidentally, can equally apply to hearing psychotic patients: it invites the patient to re-examine and make sense of what seems at first a confusing and possibly frightening experience.


Secondary gains

Then there are all the issues of mental health and Deafness, sick-roles and secondary gains. Given that the experience of mental illness is generally private, it is not available to direct objective examination. Rather, symptom reports and illness behaviour are evaluated through a complex assessment of their impact and function in the patient’s life. As human social contexts have become more complex through history, so have the accommodations and allowances made for sick and disabled members of society. As such criteria for legitimate entry to the sick role have evolved, with modern society placing heavy emphasis on demonstrated tissue damage or organic malfunction, or severe mental distress as demonstrated through ratified psychiatric criteria. Due to the communication barrier, deaf people find it notoriously difficult to access services in times of distress and feel easily isolated. The powerful reassurance of a professional taking notice of, and making apparent sense of what seems a baffling and frightening experience is perhaps not to be underestimated.


Conclusion: shifting the frames of reference

Church (1961) conceptualises the senses as “units of perception”. They are a composition of the sensory stimulus input and the interpretation/identification of that stimulus input. Interaction and communication with other people plays an important role in this, as it establishes a consensus of concepts and frameworks within which stimuli are interpreted and identified. Therefore perception units work in both directions; they form the basis for making sense of our impressions of the world, but also offer a shared framework by which we communicate these impressions to others in a meaningful way. Because their sensory experiences are different, profoundly deaf people and hearing people are unable to establish shared concepts and frameworks around the experience of hearing and sound. In that case, a hearing person cannot ask a deaf person any meaningful question about an aural sensory experience, such as “Do you hear voices”, and a deaf person cannot reply in a way that is meaningful to a hearing person.

In that case, why do we regard everything that a deaf psychotic patient reports with extreme scepticism, but not their counter-intuitive reports of hearing voices? Because we know that some hearing psychotic patients report hearing voices. It fits the hearing expectations despite its evidently paradoxical nature. Also, just as there still is a tendency for delusions to be dismissed as meaningless products of a confused mind (Berrios, 1991; Aschebrock 2003), rather than as experiences meaningful to the psychotic patient as attempts to make sense of their environment or of internal psychological conflict, so do we fail to appreciate the unique deaf psychotic experience as meaningful within their deaf frames of reference.

For instance, even in the aforementioned research by Du Feu & McKenna (1999), where one of the researchers had an acquired hearing impairment herself and had some experience in using sign language, a structured psychiatric interview standardised on hearing patients and devised according to symptom presentation and clustering of hearing subjects, was employed. Similarly researchers generally use psychiatric diagnostic criteria developed with hearing patients. However Evans & Elliott (1981) for instance expand on e.g. the misdiagnosis of psychotic thought disorder in deaf patients who have a fundamentally different way of communicating, and how the expression of emotions in gesture and action rather than spoken word or tone of voice can be misinterpreted as affect lability or impulsiveness.

This bias seems unavoidable. All scientific literature is written, and as such represents a philosophy of science, conjecture, hypothesis-testing, categorisation, deduction and induction from a hearing perspective (British and American Sign Languages, and possibly all others, have no written form). As a result it may quite reasonably be seen to be culturally hearing. Models of wellness and illness, symptom-clustering yielding diagnostic nosologies, treatment strategies and all aspects of mental health work may also therefore be meaningfully understood as culturally hearing. In addition, this cultural bias remains almost entirely unnoticed (though not unimportant) when those working within these models and on the basis of this literature are themselves hearing. Just as we think it is the others with the accent, so are we unable to perceive this hearing cultural bias. Just as our native language-development in the early years tunes our perceptions to the language in which we are embedded, and away from other languages’ phonetic forms, so it becomes extremely difficult for inevitably culturally hearing mental health workers (whether themselves audiologically hearing or deaf) to notice the biases and distortions inevitable in the culturally hearing fields of psychology and psychiatry.

When a (culturally) hearing professional converses with a deaf psychotic patient about auditory phenomena that are grounded in this complex statistical analysis of symptom presentation in hearing people and a culture of academic psychiatry, it is easy to imagine to what (a great) extent weak links in the chain of communication can detrimentally influence the discussion.

When deaf psychotic patients report “hearing voices”, they undoubtedly are experiencing something. Just what that is however, is not known. Moreover, hearing mental health professionals may have to come to terms with the fact that they most likely will never be able to know; that this experience is unknowable, because they do not share deaf phenomenological frames of reference. The only mental health professionals, who may be able to make sense of these experiences, are prelingually profoundly deaf mental health professionals –provided that they are able to extricate themselves from the cultural “hearingness” of the field.

However understanding the modality of the hallucination does not have to be essential in helping a deaf psychotic patient manage these hallucinatory experiences. Indeed it may be more clinically adaptive to actively acknowledge that this is not known. Many relatively healthy and undisturbed hearing people hear voices (e.g. Romme and Escher, 1992) but do not necessarily feel bothered by them, or impaired in their daily life functioning. In psychosis also, it is not the modality of the hallucinations that is a problem, or even the presence of hallucinations in itself; it is their perceived meaning and psychological impact that appear to matter (Chadwick & Birchwood, 1994). The distress they generate, and the delusional beliefs that are formed in an attempt to make sense of them may serve to maintain them (e.g. Beck & Rector, 2003). As such effective interventions aimed at managing hallucinations tend to concentrate on changing their perceived meaning and reducing their distressing impact.

In deaf psychotic patients also, regardless of the question of modality, the meaning and function of their hallucinations appears to remain the same. They still have content and meaning, they still generate thoughts and feelings in the patient who may or may not be distressed by them, and who may or may not feel compelled to act on them. In terms of these dimensions, deaf and hearing people appear to share the same frames of reference. Therefore it is possible that deaf psychotic patients can be helped to manage their hallucinations in terms of the meanings they assign to them the level of control they experience over them and the distress that they generate. Whether the same strategies that have been developed for hearing psychotic patients are effective in managing the deaf hallucinatory experience however, like all aspects of deaf mental health, needs not to be assumed but to be explored.



References:


Aschebrock, Y., Gavey, N., McCreanor, T., and Tippett, L. (2003) Is the content of delusions and hallucinations important? Australasian Psychiatry 11(3):306-311

Beck, A.T. & Rector, N A. (2003) A Cognitive Model of Hallucinations. Cognitive Therapy & Research 27(1):19-52

Berrios G. (1991) Delusions as “wrong beliefs”: a conceptual history. British Journal of Psychiatry 159: 6-13

Chadwick P. and Birchwood M.J. (1994) The omnipotence of voices: a cognitive approach to auditory hallucinations. British Journal of Psychiatry 164: 190-201

Chadwick P., Birchwood M.J. and Trower P. (1996) Cognitive Therapy for delusions, voices and paranoia”. London: Wiley

Church, Joseph (1961) language and the Discovery of Reality: a Developmental Psychology of Cognition. New York: Random House

Critchley E.M., Denmark J.C., Warren F. and Wilson K.A. (1981) Hallucinatory experiences of prelingually profoundly deaf schizophrenics. British Journal of Psychiatry 138: 30-32

du Feu M & McKenna P.J. (1999) Prelingually profoundly deaf schizophrenic patients who hear voices: a phenomenological analysis. Acta Psychiatrica Scandinavia 99(6): 453-459

Evans J.W. & Eliot H. (1981) Screening criteria for the diagnosis of schizophrenia in deaf patients. Archives of General Psychiatry 38(7): 787-790

Kitson N. and Thacker A. (2000) Adult Psychiatry: Assessment in: Hindley P. and Kitson N. (eds). Mental Health and Deafness. London: Whurr.

Freimuth C. (2002) Was ‚hört‘ ein Mensch, der nicht hören kann? Das Zeichen‘, Zeitschrift für Sprache und Kultur Gehörloser 60(16): 1-16

Hanson Goodell & Perfetti (1991) Tongue-twister effects in the silent reading of hearing and deaf college students. Journal of Memory & Language 30: 319-330

Kitson N. & Fry R. (1990) Prelingual deafness and Psychiatry. British Journal of Hospital Medicine 44: 353-356

Kuhl, P., Williams, K. A., Lacerda, F., Stevens, K. N., & Lindblom, B. (1992) Linguistic experience alters phonetic perception in infants by six months of age. Science 255: 606-608

O’Rourke S. (2004) Access to the Criminal Justice System: Suggestibility and deafness. Presentation at the BSMHD 2004 Annual Conference, Cardiff.

Preciado D.A., Lim L.H.Y., Cohen A.P., Madden C, Myer D, Ngo C, Bradshaw J.K., Lawson L., Choo D.I., Greinwald Jr J.H. (2004) A diagnostic paradigm for childhood idiopathic sensorineural hearing loss. Otolaryngology -Head and Neck Surgery 131(6): 804-809

Romme M. and Escher S. (1992) Accepting Voices. London: MIND Publications.

Sachs O. (1989) Seeing Voices. London: Picador.

Schonauer K., Achtergarde D., Gotthardt U. and Folkerts H.W. (1998) Hallucinatory modalities in prelingually deaf schizophrenic patients: a retrospective analysis of 67 cases. Acta Psychiatrica Scandinavia 98(5): 377-383

Sharma A., Dorman M.F. and Spahr A.J. (2002) A sensitive period for the development of the central auditory system in children with cochlear implants: implications for age of implantation. Ear Hear 23(6):532-9

Sterne A. and Goswami U.C. (2000) Phonological awareness of syllables, onset-rime units and phonemes in deaf children. Journal of Child Psychology & Psychiatry & Allied Disciplines 41(5): 609-626

Thacker A. (1991) Communication: disorder, deprivation or discrimination? Proceedings of the Inaugural Conference of the British Society on Mental Health and Deafness. London.

Thacker, A. J. (1994) Formal communication disorder. Sign language in deaf people with schizophrenia. British Journal of Psychiatry 165: 818–823

Thacker and Kinlocke (1997)

Vernon M. and Miller K. (2001) Interpreting in Mental Health Settings: Issues and Concerns. American Annals of the Deaf 146(5): 420-434.

Wright D. (1969) Deafness. London, Allen lane.
Jim CromwellComment
Communication and Approximation
Any communication begins with an internal event - something in somebody's mind. It would be fairly simple to state that communication begins with an idea, though it is slightly complicated by the fact that ideas cannot occur without perceptions providing a fertile ground for their development, while equally our perceptions are influenced by our ideas about the things we perceive. (A perception is the internal representation of an external stimulus, and should not be confused with the stuff out there which, let us assume, we can all see, but which we perceive and understand in different ways.) Ideas and perceptions are clearly related, and this relationship is formed as we develop through childhood. This development takes place within an environment which is culturally mediated - the ways in which our parents and peers describe and explain to us the things we see influencing in turn the ways in which we ourselves categorise and label our world. Strictly speaking therefore, communication begins with a dynamic internal system comprising perceptions and ideas. To help us talk about this we could call it a "conceptualization" (and distinguish it from a "concept" - the latter being a single internal representation, whereas a "conceptualization" for our purposes describes an idea comprising a variety of concepts.)

A single to-and-fro communicative event therefore can be described as follows:

1. Person A forms a conceptualization
2. That conceptualization is put into words and articulated.
3. Person B perceives the words and understands them in terms of their own conceptual lexicon. That is, he conceptualizes meaning from the words observed...

4. He then conceptualizes a response.
5. That conceptualization is put into words and articulated.
6. Person A perceives the words and understands them in terms of his own conceptual lexicon. That is, he conceptualizes meaning from the words heard.

1-3 and 4-6 demonstrate the sharing of a conceptualization from one person's mind to another. It is important to note that communication is not the sharing of words - it is the sharing of concepts.

It is not uncommon for people to be described as more or less articulate, and this commonly refers to their ability to put their thoughts into words. An articulate communication may be described as a good fit between an idea / concept and its description, whereas an inarticulate communication is one in which the fit between idea and description is poor. A poor fit in this context entails loss of relevant concepts and gain of irrelevant concepts.

Loss of relevant concepts

Language always abstracts; if you look up "table" in the dictionary it does not describe your table, it describes tables generally. If you look up "Victorian oak occasional tables c.1885" in an encyclopaedia, it does not describe yours. Were we to set out to describe in minute detail this particular table, as well as being absurd, we would still fail to provide a complete picture because words abstract reality at any scale. Therefore, any statement will only partially reflect the intended conceptualization. Articulate statements will be more complete than inarticulate ones (by our definition), but either will lead to data loss.

Gain of irrelevant concepts

As a result of abstracting, words (or signs) offer more degrees of freedom to the receiver. When I describe my 1885 Victorian table as a “table”, what pops into the receiver’s head can be anything commonly described as a “table”. When I say “table” the receiver may well assume it has four legs, stands upright, and enables me to put things upon it, whereas in actuality (and in my head) it has three legs, is in pieces, and requires assembly. When the receiver’s assumptions of leg number, stability and utility are at odds with the conceptualization I intended to communicate, they bring noise to the communication. (Receiver assumption may of course alternatively reflect the speaker’s intention by happy accident.)

These losses and gains of data are both forms of error. This error arises at all points in the communication where a conceptualization is bundled into the vehicles of language, be they words or signs.

For the model above, assuming Persons A and B think clearly and form clear conceptualizations (and this is not always the case anyway), there are four points at which error creeps into the communication:

1) Where the conceptualization is put into words.
2) Where the words are perceived and “understood” by Person B.
3) Where B puts his conceptualized response into words, and
4) Where the words are perceived and “understood” by Person A.

When A and B come from similar cultures, at both macro (perhaps ethnic) and micro (such as family or locality) levels, then the introduced error will be low. When A and B are from different cultures, then error will be higher. This “cultural” background may equally be “professional”, for example when a mental health worker converses with a patient. When those cultural differences are also linguistic, inevitably error is increased still further.

With A and B from different linguistic backgrounds, we often predict that bringing an interpreter into the equation will reduce these errors. Indeed, many linguistic errors may well be avoided as the interpreter is fluent in both languages and will have a good idea about which words in language B best reflect those in language A. However, interpreters are not translation machines and each brings his or her own cultural background and developmental history to the communication. The expanded, interpreted, version of our communication model becomes this:

1. Person A forms a conceptualization
2. That conceptualization is put into words and articulated.

3. That articulation is perceived by an interpreter (X), and understood in terms of their own conceptual lexicon.
4. Those concepts are put into signs and articulated

5. Person B perceives the signs and understands them in terms of their own conceptual lexicon. That is, he conceptualizes meaning from the signs observed...
6. He then conceptualizes a response.
7. That conceptualization is put into signs and articulated.

8. That articulation is perceived by an interpreter (X), and understood in terms of their own conceptual lexicon.
9. Those concepts are put into words and articulated

10. Person A perceives the words and understands them in terms of his own conceptual lexicon. That is, he conceptualizes meaning from the words heard.

There are now eight points at which error (of both types) is introduced:

1) Where the conceptualization is put into words.
2) Where the words are perceived and “understood” by the interpreter.
3) Where the interpreter puts his conceptualized interpretation into signs.
4) Where the signs are perceived and “understood” by Person B.
5) Where B’s conceptualized response is put into signs.
6) Where the signs are perceived and “understood” by the interpreter.
7) Where the interpreter puts his conceptualized interpretation into words, and
8) Where the words are perceived and “understood” by Person A.

Eight is a lot.

The extent to which each of these points introduces error depends upon circumstance.

1 above depends upon how articulate is Person A.
2 depends upon the extent of cultural, professional and linguistic differences between the Person A and the interpreter
3 depends upon how articulate is the interpreter, and also (for they are not the same) their ability to describe a conceptualization deriving from one cultural background, to a person from another often very different background.
4 depends upon the cultural differences between Person B and the interpreter.
5 depends upon how articulate is person B.
6 depends upon the extent of cultural, professional and linguistic differences between the Person B and the interpreter
7 depends upon how articulate is the interpreter, and their ability to describe a conceptualization deriving from one cultural background, to a person from another often very different background.
8 depends upon the extent of cultural, professional and linguistic differences between the Person A and the interpreter.

Conveniently, these can be collapsed to two main areas – each individual’s articulation skills, and the cultural distances amongst the individuals. Interpreting skill would be another area, however the purpose of this essay is to highlight that even assuming the most skilled interpreter possible, there are many points at which considerable error may arise in a communicating interaction.
Jim CromwellComment
Relaxation Therapy with Interpreters
I have been asked quite often about how to provide relaxation therapy to Deaf people via interpreter. I know of no specialist tools such as visual relaxation DVDs, so my brief advice is as follows:

Use regular transcripts with a live BSL interpreter. The two things to do with that would be to

1) Amend any obviously silly bits of transcript, like "you can hear a distant seagull across the gently lapping waves" - Though it is always better to get the client to invent their own scenarios (for later use) anyway... and

2) Shut your eyes. Eye-shutting during relaxation therapy with Deaf people has always struck me as impossible, until someone at a conference suggested that the point of eye-closing is to break the social contact with the therapist so as to feel unjudged and safe. While the client cannot shut their eyes if they are looking at signing, THE INTERPRETER AND THERAPIST CAN. All it needs is for a signal to be agreed to get you to open your eyes if necessary. I suggest the client touches the interpreter's knee.

Good poetic BSL lends itself beautifully to rich, imaginal storytelling, and so a good interpreter can be an asset, rather than just a means to access a standard therapy.
Jim CromwellComment